March 21, 2019 Lindsay Smith

Meet Schwab’s Vy Nguyen

Q: Why did you choose to start your professional career at Charles Schwab?

A: I really wanted to experience working in the financial sector and I interviewed at a lot of firms. One of the places that truly felt like home was Charles Schwab. During the interview process, I felt like I was talking to friends at Schwab. That’s what I wanted. I also really like the culture; it’s very inclusive here. I have found our culture empowers both clients and employees by respecting and appreciating what makes each person unique. Personally, I was welcomed by employee resource groups like the Women’s Interactive Network at Schwab (WINS). I believe diversity and inclusion are a way of life at Schwab.

Q: You’re new to Charles Schwab, but you became a finalist of the Firm’s Innovation Challenge based on an idea you had during your first week on the job. What was your idea?

A: The Innovation Challenge is a chance to submit an idea to improve a process at Schwab. During my first week I was doing basic training for taking client calls. A client I spoke to had a higher balance than she expected and I realized we could create mobile alerts to let clients know their account information, such as balance and performance. Out of 85 ideas submitted, my concept was one of three selected as a challenge finalist. I got to present my idea to our Investor Services Leadership Team. My idea is now being considered for implementation. It has felt like even as a new person, my voice matters.

Q: As a new graduate, what’s the most unique educational experience you’ve had?

A: I had the chance to intern at the U.S. Supreme Court during the fall semester of my junior year. Through a fellowship at the University of Texas at Dallas, I was offered internships at the White House, Supreme Court and at the Securities and Exchange Commission. I chose the Supreme Court because it was an area I wanted to learn more about. I was assigned to intern with Chief Justice John Roberts and attended oral arguments in the Court. While working for 40 hours a week, I also took 18 hours of classes. It was an amazing experience.

Q: What do you like to do outside of work?

A: I’m passionate about volunteering, which is one of the reasons that I was interested in working at Charles Schwab. I have spent many spring breaks doing service projects around the United States. But perhaps one of my most interesting projects was caring for more than 120 donkeys at the San Angelo Donkey Rescue, which is a non-profit organization in Texas. I have worked with middle school students in New York City as a substitute teacher with Junior Achievement. At Schwab, I’ve signed up to serve as a coach a mentor to new employees and I am a judge for the InvestWrite program, which is a national writing and investing competition for students in grades 4-12.

I also enjoy baking, sailing and I’m in the process of getting my pilot’s license. Looking to find your dream job? Learn more about igniting your career at Schwab.